More reliable management starts with keeping you and your tenants best interest in mind, is supported by an incentivized and extremely accessible team of consultants and experts, and is made more effective through the use of financial data, up-to-date facility information, and analytical strategies.
At Intelica CRETM, our management team works with property owners and their tenants to provide innovative and effective management services and solutions that increase profits while decreasing operating costs.
A “SHOW-ME” APPROACH TO CUSTOMER SERVICE
Many companies “talk” about how important customer service is but, unfortunately for their clients, they don’t actually “show it”. At Intelica, we talk the talk AND we walk the walk. That’s the reason we “talk” about our customer service so much. We truly believe in the importance of providing accessible and reliable customer service. Not only do we incentivize our management team to ensure they’re always doing what’s right for you and your business; our principals are actually personally available to our clients. That’s something you’d be hard pressed to find with bigger, global firms.
ACCURATE REPORTING, PLUS ORGANIZED AND UP-TO-DATE FACILITY INFORMATION
Having organized, accurate, and up-to-date information on all the properties in your real estate portfolio can lead to smart and timely decisions that can reduce operating costs and make you more money. Our experienced management team collaborates with clients to review their entire property portfolio to completely understand the financials and details of each of their facilities. Allowing us to then provide comprehensive and meticulously organized financial reporting and facility information through shared documents and online client portal access.
HAPPY TENANTS = HAPPY WALLETS
We regularly provide a survey to the tenants of the properties we manage. Essentially asking them what we are doing well and what we can do better. This allows us to identify problems or deficiencies and attend to them in a more timely manner, and to also more easily call attention to the positives and congratulate those who are responsible. In a recent tenant survey we received over 95% positive feedback. That positive feedback is a reflection of our dedication to quality management services... and also could have a little bit to do with the popular St. Louis area food trucks we have regularly pulling up for lunch.
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